Q1: Are you a professional factory?
A: Yes, we are a professional beauty supplier and manufacturer. Our production facility is located in Shenzhen.
Q2: Can I request samples before placing a bulk order?
A: Yes, samples are welcome for quality testing. Please note that sample costs and shipping fees are to be covered by the buyer.
Q3: Do you offer private label and customization services?
A: Absolutely. We accept silk print logos, laser logos, logo stickers, and UPC code stickers. We can also customize packaging and manuals according to your requirements.
Q4: What is the typical production lead time?
A: Production varies by quantity: Samples take 1-3 working days; 100-500pcs take 3-5 working days; 1000-2000pcs take 6-8 working days.
Q5: What shipping methods do you provide?
A: For small quantities, we use express couriers like DHL, FedEx, UPS, TNT, and ARAMEX. For large quantities, we offer sea, train, and air freight, including DDP (Duty Delivery Paid) options.
Q6: What are your accepted payment terms?
A: We accept multiple payment methods including Trade Assurance, T/T (Bank Transfer), PayPal, Bank Cards, and Wechat transfer.