Frequently Asked Questions
Q:Do you provide OEM/ODM services for all your products?
A: Yes. We offer full OEM/ODM for our cosmetic brush sets, covering design, material selection and production to match your brand needs.
Q:Can you customize the packaging of the products?
A: Sure. We support custom packaging for brush sets, like logo printing, color selection and gift box design, to boost your product’s appeal.
Q:What after-sales support do you provide if there are quality issues with the products?
A: We’re responsible for quality. Contact us within 7 days of receiving defective brush sets (e.g., loose heads), and we’ll arrange return, replacement or refund.
Q:What is the Minimum Order Quantity (MOQ) for custom requests?
A: For standard styles in stock, the MOQ is 3 sets. For customized logo and private label orders, the MOQ varies depending on the specific design and materials chosen.
Q:Are the handle materials and colors customizable?
A: Yes, we support custom handle options including wood materials, custom paints, and customized shapes to align with your brand identity.
Q:Can I select alternative hair types for the makeup brushes?
A: Absolutely. While goat hair is standard for premium sets, we offer high-grade synthetic fibers, pony hair, or customized blends to meet your specific requirements.