Frequently Asked Questions
Q1. What's the order process?
1) Inquiry: Provide us all clear requirements (total qty and package details).
2) Quotation: Official quotation from with all clear specifications from our professional team.
3) Marking Sample: Confirm all quotation details and the final sample.
4) Production: Mass production stage.
5) Shipping: Delivery by sea or by air.
Q2. What terms of payment do you use?
As for the payment terms, it depends on the total amount. Usually, we utilize Trade Assurance.
Q3. How do you ship the products?
We offer shipping by Sea, by Air, or by courier services such as TNT, DHL, Fedex, UPS, etc. The choice is based on your preference.
Q4. What is the average delivery time?
Sample orders usually take about 10 days depending on the product type. Bulk orders typically take about 35-40 days.
Q5. How can I get a price list for a wholesaler?
Please send us a message with information regarding your market and the MOQ for each order. We will provide a competitive price list to you as soon as possible.
Q6. Do you support custom logo and private labeling?
Yes, we specialize in high-end personalized hair and professional makeup brush sets with custom logo options to meet your brand's specific requirements.
MVX Beauty
